Privacy Policy

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1. Information We Collect

We collect both personal and non-personal information to deliver our services effectively and provide a better learning experience.

Personal Information.

When you register for a course, sign up for our newsletter, or make a payment, we collect the following personal details:

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• Full Name

• Email Address

• Phone Number

• Billing/Shipping Address

• Payment Information (Credit/Debit Card details, UPI ID, or Bank details)

• Job Title/Company Name (if applicable)

• Educational Details (if applicable for certification)

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Sensitive Personal Data

As per the Indian laws, we only collect sensitive personal data when absolutely necessary and with your explicit consent. This may include:

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• Payment Details (for course fees, payment gateway usage)

• Government-issued IDs (for verification or certification purposes)

Non-Personal Information
We automatically collect non-personal data for improving our website performance and understanding user behavior:

• IP Address

• Browser Type/Version

• Device Information

• Pages Visited & Time Spent

• Referring URLs

• Cookies and Tracking Technologies (used for analytics)

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2. How We Use Your Information

We use the information we collect for the following purposes:

• Course Delivery and Updates: To provide you with access to the online courses, materials, and updates.

• Payment Processing: To process transactions securely and handle account management.

• Communication: To communicate course-related updates, feedback, customer support queries, and promotional offers (if you have consented to receive such communications).

• Website Enhancement: To improve website features, tailor your experience, and analyze user behavior.

• Legal Compliance: To comply with Indian laws, respond to legal requests, and protect our rights.

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3. How We Share Your Information

We understand the importance of keeping your information private. We will not sell or rent your personal data to third parties. However, we may share your information in the following scenarios:

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Service Providers

We may share your data with trusted third-party service providers who assist with:

• Payment processing (e.g., Razorpay, PayPal, etc.)

• Email marketing and course communications

• Website hosting and technical support
  These third parties are bound by confidentiality agreements and are prohibited from using your data for any other purposes.

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Legal Requirements

We may disclose your personal data if required by law, including compliance with:

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• Indian law (e.g., Information Technology Act, 2000)

• Court orders

• Law enforcement requests
  We may also disclose information to defend against legal claims or disputes.

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Business Transactions

If Madan Deshpande Academy undergoes a business transaction such as a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. You will be notified if any such change occurs and how it affects your data.

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4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience and understand how you interact with our website. Cookies are small text files stored on your device that allow us to:

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• Remember your preferences (such as language settings and login credentials)

• Analyze traffic (using tools like Google Analytics)

• Personalize content and marketing based on your browsing behavior

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You can manage or disable cookies through your browser settings, but please note that disabling cookies may limit certain functionalities of our website.

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5. Data Security

We adopt industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:

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• Data encryption during transmission and storage

• SSL certificates for secure connections on the website

• Two-factor authentication (2FA) for account security

• Secure payment gateways (PCI DSS compliant)

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Despite these measures, please understand that no security system is completely foolproof. While we strive to protect your personal data, we cannot guarantee its absolute security.

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6. Your Rights and Choices

As per Indian laws, particularly the Personal Data Protection Bill, 2019, you have the following rights regarding your personal data:

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• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Correction: You can update or correct inaccurate or incomplete information.

• Right to Deletion: You may request the deletion of your personal data, subject to certain legal obligations.

• Right to Object: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.

• Right to Data Portability: You can request that we transfer your data to another service provider, subject to certain conditions.

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To exercise any of these rights, please contact us at support@sapcoursesinmarathi.com

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7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer required, we will securely delete or anonymize it in accordance with applicable laws and regulations.

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8. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites are governed by their own privacy policies, and we have no control over their practices. We encourage you to read their privacy policies before submitting any personal information.

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9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information promptly.

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10. Consent

By using our website and services, you consent to the collection, storage, and use of your personal information as outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our website or services.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date." We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Email: support@sapcoursesinmarathi.com
Phone: +91-724-969-8469
Address: Karan Tej Arista Warje Pune - 411058

By using our website and services, you acknowledge that you have read and understood this Privacy Policy, and you agree to be bound by its terms.